Please allow 1-3 days for processing
FREE UK Standard Delivery - typical delivery between 5-9 working
International delivery available
1. Receiving time = Processing time + Shipping time.
2. Sportex Gear has international warehouses based in the United Kingdom, Asia, America and Europe. Our team ensures your order is being processed as quickly as possible. Your order will dispatch from the nearest warehouse when possible, although the majority of stock is located in the United Kingdom so you may receive different packages for the same order.
3. Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected due to unforeseen circumstances, customs clearance procedures or other causes.
4. Please contact us within 3 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at returns@sportexgear.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at
Damages & Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund. We endeavour always to make this as swift as possible.
